Refunds and Terms

At Scent Bytes, each curation requires significant time, research, and preparation — from sourcing rare compositions to designing your bespoke experience.

Because of the highly customized and limited nature of our offerings, we do not offer refunds.

When you request access or place an order, you are securing a spot in an intentionally small batch or one-on-one experience.

This policy ensures the integrity of our process and honors the time, labor, and materials already invested.

Note: Accounts that remain inactive for two full quarters will be removed, and no further charges will be applied.

We encourage all clients to review tier details carefully and reach out with questions prior to committing.

Safety & Sensitivity

At Scent Bytes, we know scent is deeply personal. Many factors — skin chemistry, environment, mood — influence how a fragrance feels on you.

For Club Members, we commit to understanding your preferences and sensitivities deeply, curating items that resonate uniquely for you. For other members, we select compositions known for low to no known irritants, aiming for broad, comfortable wear.

Because we are not the original creators of the fragrances, we cannot guarantee how a composition will perform on your skin. We always advise doing a patch test on a small area before full use.

Your comfort and safety guide our choices — we take care in who we select, how we present, and how we prepare each item.